Privacy Policy
Last updated: 7 August 2026
Ailectric is an electrical design and calculation app. This policy explains exactly what we collect, why, and who else sees it. We do not use advertising or analytics trackers of any kind.
Who we are. Ailectric ("we", "us") is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS]. For any privacy question, or to exercise the rights described below, contact support@ailectric.app.
1. What we collect
| Data | Why we hold it |
|---|---|
| Account details — your name, email address, and a cryptographic hash of your password. We never store your password itself. | To create your account, sign you in, and verify your email address. |
| Devices — a device identifier, a display name, the platform (iOS, Android or web), and when it was last active. | To keep your projects in sync and to let you see and revoke devices connected to your account. |
| Project data — the electrical projects you create: boards, circuits, loads, cable and protection data, and the names you give them. | Held on our servers only if you enable cloud sync (a Pro feature). Otherwise your projects stay on your device and we never receive them. |
| Subscription status — your subscription tier, which product you bought, and when it expires. | To unlock Pro features. Supplied to us by RevenueCat when you subscribe. |
| AI credit balance and usage log — how many credits you have and a record of each deduction. | To meter AI usage fairly and let you see where your credits went. |
| Content you submit to AI features — photographs of diagrams or panels you scan, and the questions you ask, together with the relevant details of the board being analysed. | To generate the response you asked for. See section 3. |
What we do not collect
- No advertising identifiers, no ad networks, and no cross-app or cross-site tracking.
- No analytics or behavioural profiling SDKs. The app contains none.
- No payment card details — see section 4.
- No location data, contacts, or access to your photo library beyond the single image you choose to scan.
2. Camera and photos
The app asks for camera and photo library permission only so you can scan an electrical diagram or panel. The image is sent for analysis when you ask for it and is not stored on our servers afterwards. You can refuse the permission and every other part of the app continues to work.
3. AI processing
Ailectric's AI features are branded AIlectric but are powered by Google's Gemini API. When you scan a diagram, request board advice, or ask the assistant a question, the relevant content — including the image, where applicable — is sent through our own server to Google for processing, and the response is returned to you.
We send only what is needed to answer the request. We do not attach your name or email address to it. Google processes this content under its API terms in order to generate the response. We do not retain the image or the conversation on our servers beyond producing your answer; we keep only the credit deduction record.
4. Payments
Subscriptions and credit packs are sold through the Apple App Store and Google Play, and managed for us by RevenueCat. Your payment is handled entirely by Apple or Google. We never see or store your card number, billing address, or any payment details. RevenueCat tells us only which product you bought, whether it is active, and when it expires.
5. Where your data is held
Our servers run on Cloudflare, with the database hosted in Western Europe. AI requests are processed by Google, which may involve transfers outside your country; those transfers rely on the safeguards in Google's data processing terms.
6. How long we keep it
- Account data — for as long as your account exists.
- Project data — until you delete the project or your account. Deleting your account removes your projects from our servers.
- Credit ledger — retained while your account exists, because it is the record of what you paid for and what you used.
- Scanned images and AI conversations — not retained on our servers after the response is produced.
7. Legal basis
Where the GDPR applies, we process your data because it is necessary to perform our contract with you (running your account, syncing your projects, delivering the AI features and subscription you paid for), and on the basis of our legitimate interest in keeping the service secure and preventing abuse.
8. Your rights
You can ask us to:
- give you a copy of the data we hold about you;
- correct anything that is wrong;
- delete your account and the data associated with it;
- export your data in a portable format;
- restrict or object to how we process it.
Email support@ailectric.app and we will respond within 30 days. If you are in the EU or UK and are unhappy with our response, you have the right to complain to your national data protection authority.
9. Children
Ailectric is a professional tool and is not directed at children. We do not knowingly collect data from anyone under 16. If you believe a child has created an account, contact us and we will remove it.
10. Security
Traffic between the app and our servers is encrypted in transit. Passwords are stored only as salted hashes. Access to the production database is restricted to the operator of the service. No system is perfectly secure, but we do not hold payment details, which removes the most sensitive category of data entirely.
11. Changes
If we change this policy in a way that materially affects you, we will update the date at the top and notify you in the app before the change takes effect.